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Service Relations Manager(世界500强IT企业)
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| 注： |
如果您对以下职位感兴趣，请直接在该职位下进行“ 发送应聘意向 ”、“ 放入收藏夹 ”、“ 推荐给好友 ”等操作。 |
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| 招聘职位：
Service Relations Manager(世界500强IT企业)
(
2
人) |
| 招聘期限：
2008-3-4
~
2008-4-3 |
最近更新：
2008-3-4 |
| 联 系 人：
Tracy |
工作地区：
广东省 |
联系电话：
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电子邮件：
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| 联系地址：
湖北武汉 |
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| 学历要求：
本科 |
工作经验要求：
不限 |
| 年龄要求：
不限 |
性别要求：
不限 |
| 外语要求：
不限 |
薪金待遇：
面议 |
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| 职位描述(Job Descriptions) |
Job Name: Service Relations Manager
Qualifying Experience:
- University degree or above
- At least 3 years experience as leader/manager with direct reports in a multinational or large local company, preferably in a BPO type or IT service industry (call center, back office, payroll...etc)
- Departmental financial management, including budgeting and financial alignment to company goals
- People management, including compensation, performance management, career development
- Mature and excellent communications/interpersonal skills
- Can work independently with the minimal amount of supervision
- Must be good in English
- Knowledge in ITIL a big plus
Job Responsibilities:
- Manage teams of professionals servicing diverse clients outside China, capabilities performed by teams include Service Level Management and Admin work initially
- Meet and exceed client service level agreements
- Improve productivity over time
- Manage internal client and delivery issues, be able to resolve problems in time to deliver required work output
- Conduct work migration on the receiving end, manage knowledge transfers effectively
- Attend internal account meetings
注：
待遇：20-30W/年
工作地点：武汉
福利状况：月薪（13个月）+5险一金+5000/年的商业保险及家庭附属保险+带薪培训等，年休假第一年12天，第二年15天。
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